1. Information We Collect
We collect information you provide directly to us, such as when you:
- Register for our services
- Fill out contact forms
- Participate in strategy sessions
- Communicate with us via email or phone
Personal Information
This may include:
- Name and contact information (email, phone number)
- Academic information (current class, coaching details)
- Performance data (mock test scores, weak areas)
- Payment information (processed securely through Razorpay)
2. How We Use Your Information
We use the information we collect to:
- Provide personalized coaching and strategy services
- Track your progress and provide feedback
- Schedule and conduct mentorship sessions
- Process payments and manage your account
- Communicate with you about our services
- Improve our services and develop new features
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors)
- When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through Razorpay
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Typically, we retain student data for 2 years after the completion of services or until you request deletion.
6. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- Receive a copy of your data in a portable format
7. Cookies and Tracking
We may use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are designed for students preparing for JEE, typically aged 16-18. We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification
- Updating the "Last updated" date
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: iit.himanshu@gmail.com
- Phone: +91-8587855881
12. Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including the Information Technology Act, 2000 and related rules in India.